FAQs / Contact Info

Need answers? Explore the FAQs first. If you can't find it, feel free to email us at help@eqtees.com or use our contact form (below).

FAQs:

How much does shipping cost?

To save you money, we cap shipping costs at the low price of only $4.75 for Economy Shipping, and only $7.95 for Standard shipping. If you spend $75 or more, shipping is free!

What is the time frame for order processing?

Each T-shirt is printed when you place an order, so there is some processing time. In general, orders ship within two business days. Orders placed on the weekend would start processing on Monday. Once your shirt is shipped, it should be to you within 5-7 days, or sooner. We will send a tracking number after your order ships, so you can keep an eye on it. If something delays your order, we will reach out to you and let you know.

Do you ship outside the U.S.?

Right now, we only ship within the United States. We hope to soon be able to ship
internationally. Get on our email list, and we'll let you know when that happens!

What size should I purchase?

Please see our detailed Size Guide.

We print our designs on the Comfort Colors 1717 Relaxed Fit Unisex T-shirt. It's a relaxed fit tee, made from soft, ring-spun cotton that's been garment-dyed for that "favorite tee" feel from day one. The tee features a topstitched rib collar, classic width sleeves, and a seamless body that hangs well without twisting.

If you're still unsure about the fit, email us - we are happy to help!

Do you offer discounts?

We do have special promotions throughout the year! Be sure to sign up for our e-mail list and follow us on social media to be the first to know about these and new designs and products!

How do I care for my printed shirt?

Great question! Your shirt will do best if you treat it gently. The print will be durable, but for best results we suggest washing in cold water, gentle cycle, with a mild detergent. Washing inside out is also a good idea. Hang to dry or tumble dry on a lower heat setting.

What is your return policy?

Are you a U.S. based company?

Yep, sure are. We are based in the Midwest, and we are horse owners and riders too.🐎

Send us a message